Who can see my account logins, and how do I stop my VAs from holding them?

On a TIDE fleet, credentials are encrypted with a key belonging to your agency, decrypted only when a job needs them or when you explicitly ask to see one, and every view is written to a log you can read.

Reviewed by John Carroll · Updated 7 October 2026

Credential sprawl is the quiet risk in a VA operation. Ten people have your logins, any one of them can leak, quit or go quiet, and you have no record of who looked at what.

On a fleet, jobs use credentials without a human seeing them. When a person does need to view one, they request it, it is decrypted for that moment, and the view is logged with who and when.

Managers can be scoped to specific phones, so a manager handling four creators sees those phones and those accounts only. No billing, no other creators, no settings.